Submitting a Purchase Order via fax, e-mail or postal service
Purchase orders must be on school or organization letterhead with contact and billing information. Be sure to include a Purchase Order # or a Reference # should we need to call with any questions. Also include a contact e-mail address so we can send you a Shipping Confirmation Notice and tracking information.
Submitting a Purchase Order Online
Our web store allows customers to submit their purchase orders online. Simply build a shopping cart, create a user account during checkout, and submit your order.
Please note: We still require an official purchase order on school or organization letterhead to be submitted via fax or email. By creating a user account, you can review your order, see book price and details, request a price quote, and edit as needed.
Purchase orders are usually processed within 24 hours, depending on the size and volume. For large bulk quantity purchases, processing time may take up to 2 weeks or more. Please call with specific requests and quantities and we can get back to you with an anticipated ship date.
Shipping Your Order
When orders are shipped, we will send a Shipping Confirmation and Tracking Number(s) to the e-mail address provided.
Billing and Receipts
If you paid by check or credit card, a sales receipt will be included in the box. If you require that a copy of the sales receipt also be mailed to the business office or accounts payable, please indicate this in your purchase order.
If you are being invoiced, a copy of the invoice will be included with the shipment and a copy will be mailed to the business office, accounts payable or other indicated address. If you need multiple copies, please indicate this in your purchase order.
For additional questions and further information, feel free to contact us Monday through Friday, 9am-5pm Central.
Financial Aid Publishing
PO Box 303
Matteson, IL 60443
Tel: (773) 888-6201